FAQ

Discover the answers to your frequently asked questions about our products and services.

1. What makes Daizzy Gear different from other pet brands?

Daizzy Gear combines comfort, quality, and style to create matching accessories for dogs and their owners. Each piece is thoughtfully designed to ensure a perfect fit, using soft, durable, and non-toxic materials.

2. How do I choose the right size for my dog?

Each product page includes a detailed size chart with measurements for chest, neck, and weight. We recommend measuring your pup before ordering to ensure the best fit. If you're between sizes, choose the larger one for comfort. If you have doubts, contact us and we'll be happy to help you.

3. Do you offer free shipping?

Yes, we offer fast and free shipping on all U.S. orders over $50. Orders below this amount will have standard shipping rates calculated at checkout.

4. How long will my order take to arrive?

Orders are processed within 1–2 business days. Shipping within the U.S. usually takes 3–6 business days, depending on your location. You’ll receive a tracking number once your order ships.

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be unused, unwashed, and in their original packaging. To start a return, contact us at returns@daizzygear.com with your order number.

6. Do you ship internationally?

Currently, Daizzy Gear ships only within the United States. We’re working on expanding to more countries in the future.

7. How can I become a Daizzy Gear ambassador or collaborator?

We love partnering with passionate dog moms and pet influencers. If you’re interested, email info@daizzygear.com with your social media handle and tell us why you’d love to collaborate.

8. Is Daizzy Gear a small business?

Yes! Daizzy Gear is a woman-owned small business based in Miami, Florida. Every order supports our dream of creating stylish, high-quality gear for dogs and the people who love them.